HELP & SUPPORT
PRODUCT INFORMATION
SHOULDER STRAP
It is possible to hang your MAY shoulder strap on :
All bags with two rings on each side of the handbag and with the possibility to unhook the original shoulder strap from the handbag.
On the rings holding the handles of your handbag.
In the string of your wicker basket.
If your handbag has an original shoulder strap tuned by removable clips (snap hooks) on metal, leather or fabric rings placed on each side of your bag then you can hang your MAY shoulder strap.
Many handbags have detachable shoulder straps and therefore allow you to interchange your shoulder straps according to your desires of the moment.
The first MAY collection was based on an intermediate shoulder strap length (from one end to the other of the carabiners): 105 cm long.
The size of your bag has a big influence on how the strap fits.
If you want your bag to be higher, choose a smaller and shallower bag. If you want your webbing to hang lower, choose a longer/deeper bag.
Yes absolutely, because all our shoulder straps are hand-made in our French workshop. The ribbons are cut one by one for each shoulder strap.
Each shoulder strap is unique.
Yes, absolutely, because our leathers are 100% natural and are not reworked by additional toxic products that would have allowed us to have a leather without imperfections and with a leather-like finish.
The shoulder strap can be placed on the side you want, either on the engraved side of the metal piece or on the side of the eyelet.
We do not recommend using your MAY shoulder strap on both sides as there may be a risk of ribbon wear induced by rubbing textiles.
CARE
Take a cotton cloth or t-shirt and rub gently, with circular shapes on the fabric.
SHIPPING AND RETURNS
Yes, we do! Shipping is free worldwide. These do not include possible customs fees for countries outside the European Union. Unfortunately, our website is not able to calculate these exact costs for you at the time of ordering. The customer is responsible for all customs and duty charges.
Shoulder straps purchased on www.mayparis.com can be returned within 14 days of receipt for a full refund. All items must be returned in the condition in which they were received. Please remember to return all items in the box. Returns that do not meet our guidelines will not be accepted and will be returned to sender.